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HOW TO MAKE ARBITRARY AND CAPRICIOUS DECISIONS Making decisions
is one of the most difficult tasks people face. Should I buy the green car or
the blue car? Should I take the job as an aide to a Congressman or the job as a
waitress at Hooters? Unfortunately, for most people,
there are too many choices. Decision-making is easy when there is only one
choice. But when the number of choices proliferates, the difficulty increases
exponentially. When there are too many choices, decision-making grinds to a
halt. Witness the US Congress. Many methods of assisting
decision-making have been devised. The earliest was the I-Ching. But for the
average American, figuring out the hexagrams and interpreting the enigmatic
interpretations ("when a flying dragon is in the sky, it is fitting to stay
under a roof") is too difficult. Thus the flip of the coin (heads the
dragon flies away, tails it doesn't). Arbitrary decision-making is just as
productive as educated decision-making. Since it is highly presumptuous to
assume you know every possible facet of a decision, the odds that you'll get it
right with an intelligent process are no better than darts. Thus, an entire industry has arisen
assisting the decision-making process. "Decision analysis" is
practiced by Harvard University and a host of consulting companies who get paid
hundreds of dollars per hour to tell your city council where to locate a new
wastewater treatment plant (not in anyone's back yard). But, in the spirit of continuing to
provide utterly worthless information, the General Delivery University produced
this astoundingly new and effective Arbitrary Decision-Making Process (or ADMP). (1) Identify what decision is is you
have to make. This is not as easy as you think. Do you want to go to the movies
or do you want to go out to dinner? Or both? What movie? What times is it shown?
What restaurant? How long does it take to get served? Is there really enough
time to do both, especially if they are not close to each other? Obviously the real decision to make
first is do you go out, or stay at home. Once you've figured out the initial or
"foundational" decision, all the rest are easy. (2) What totally irrelevant decision
process to use. There are numerous ways to make a decision. But all of them have
differing satisfaction values. Flipping a coin is perfectly acceptable when
deciding whether to get married or not, but it won't work if you are leaving
your home to go out for an evening. The first decision upon leaving home
for the night out is whether to go left or right. The appropriate decision
method to use is paper/rock/scissors. Once you have decided to go left
(unless of course you live on a one way street and some public official has
already made that arbitrary decision for you) now look at the restaurant options
and see which one is to your left. If there are no restaurants to your left,
then the decision has been made to go straight to the movie (unless it also
cannot be reached by going left). If you are denied a decision by two irrelevant
processes, this means you really should go back home and lock the doors because
someone is telling you not to go out tonight. (3) Superstition as a decision
process. Never underrate superstition as a means to making a good decision. If a
ladder is blocking a doorway, of course you do not enter, even if it is to go to
work. If a black cat runs across the road in front of your car, of course you
turn back, especially if you were on your way to your wedding. Superstition exists for a
reason--which is to warn you that the world is in fact a very nasty place.
"I had a hunch it would be a bad day to mail my letters at the post
office." From someone who stayed home and missed the postal worker shooting
20 of his co-workers. Hunches are just as valuable as
knowledge. Go with your gut. And always carry a rabbit's foot. (Funny why the
animal rights movement hasn't outlawed rabbit's feet) (4) Random decisions. Just as
well-thought out decisions are useful, random decisions can be even better. Why
pick the movie you wanted to see when chances are it is awful. Pick your
favorite letter--say G--and go to the movie whose title starts with G. When
asked why you went to see Gone With The Wind you can answer, "gee...". (5) People make fun of blondes and
their sometimes witless decisions. But have you ever thought of why blondes have
more fun? Because they have not the slightest remorse after making a decision.
(Could be they don't remember what the options were anyway). Many people make a
decision, only to regret it. A cardinal rule in decision making is to figure out
the "opportunity cost" of a decision before it is made, not after. What is "opportunity
cost"? This is a concept stolen from economics which means if you have
$3.00 and chose to buy a milk shake, you won't have any money left to buy a
magazine. Thus, if you use your money to enjoy a milk shake, you cannot then
allow yourself to feel bad because you will not be able to read the magazine. Decisions are supposed to make us
happy. Thus, regretting a decision is contrary to happiness. Never look back.
And you can always steal the magazine from a neighbor. (6) Remembering the past may be good
for historians, but it sucks as far as decisions go, especially bad ones. For it
is certain you will make bad decisions as well as good ones. The problem with bad decisions, is
it is harder to deal with them when a great deal of effort has been invested in
making the decision. Whereas, if you made the bad decision by some arbitrary and
capricious method (such as flipping a coin) it is much easier to dump the
decision and move on. This is why people who get married on a whim in Las Vegas
only take days to get divorces, whereas people who went steady for years and
then got married spend hundreds of thousands of dollars on divorce lawyers. Thus, if you rely on capricious
decision-making, though many of the decisions might be dubious, at least you
won't feel guilty when you dump the decision. (7) Narrowing the choices. As noted
earlier one of the greatest problems in decision-making is that there are too
many choices. Or seem to be. The reality is the large number of
decision options is usually not real. You may think you have a lot of choices,
but your bank account says different. Focus on those factors that limit
your options first, to reduce the number of options. For example, if you can't
decide where to play golf, and it is dark, forget it. The golf courses are
closed. Or, you really want to tell your
boss to put his new policy of unpaid overtime in a body cavity. But you have a
mortgage and three kids going to college. Or, you like the red car and the
green car, but the red car costs $25,000 and you only have $15,000 which means
all you can afford is the white car. Finally, the most effective tool in
human history for decision-making was invented in Chicago. It is called the
"what's innit for me?" approach. All decisions must provide benefit to
the decision-maker. If the decision does not provide a benefit, why are you
making the decision--let someone else do it.
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